

Research Groups—Whether you are a pharmaceutical researcher or an information specialist, odds are you rely on large volumes of information to make mission-critical business decisions. This information commonly takes the form of search results from licensed external sources, a variety of disparate data repositories and your intranet. The Vivísimo Velocity Search Platform can easily pull together information from all of your sources, including licensed third-party feeds, into one search interface. Best of all, the Velocity Clustering Engine solves the problem of "information overlook" by organizing all the search results spontaneously into crisp, hierarchical folders optimized for each user, so you can easily see relationships between information sources you might not have noticed going through them on an individual basis.
Customer Support—To achieve optimal customer support efficiency, support personnel must be able to find the right answers quickly. They often cannot afford to conduct lengthy, repetitive information searches through multiple unstructured document repositories. The Vivísimo Velocity Search Platform boosts the efficiency of customer support teams by allowing them to search all knowledge bases at the same time. Based on our own customer feedback, we have found that the actual savings in search time alone can range from 22% to as much as 50%, depending on the customer support environment, making for happier customers and increased productivity of support personnel.
E-Discovery and Compliance—In today's increasing regulatory business environment, it is imperative that companies can quickly find and retrieve documents when requested by regulatory bodies or legal counsel. The Vivísimo Velocity Search Platform gives enterprises the peace of mind that such information can be accessed immediately from deep within email archival and data warehousing systems. Pre-built connectors to popular email systems such as Microsoft Exchange, Lotus Notes and EMC Legato—in addition to those for databases and content management systems—are able to sort through terabytes of information in real-time to ensure you discover everything, and discover it fast. In addition, the Velocity Clustering Engine organizes all of the information by topic, theme, author, etc., so there is no need to tag information before archiving just so you can find it later.












